Introduction

BizKase (“Company”, “we”, “our”, “us”) is committed to protecting user data and ensuring compliance with relevant data protection regulations. This Data Retention Policy outlines how we collect, store, retain, and dispose of user data associated with our web-based applications and consulting services.

Purpose This policy establishes guidelines for data retention and deletion to:

1. Ensure compliance with legal, regulatory, and contractual obligations.
2. Protect user privacy and security.
3. Manage storage efficiency and data integrity.
4. Mitigate risks related to outdated or unnecessary data storage.

Types of Data Collected We collect and retain the following categories of data:

1. Account Information: Usernames, email addresses, billing information, and authentication details.
2. Service Usage Data: Data related to user interactions with our software and consulting services.
3. Financial Transactions: Payment history, invoices, and subscription records.
4. Support and Communication Records: Customer service inquiries, emails, and chat logs.
5. System Logs and Security Data: IP addresses, login timestamps, and security audit logs.

Data Retention Periods The retention period for different types of data is as follows:

1. Account Information: Retained for as long as the account is active and up to [X] years after deactivation.
2. Service Usage Data: Retained for [X] years for analytical and service improvement purposes.
3. Financial Transactions: Retained for [X] years to comply with tax and financial regulations.
4. Support and Communication Records: Retained for [X] years for customer service and legal compliance.
5. System Logs and Security Data: Retained for [X] months/years for security monitoring and incident response.

Data Deletion and Disposal

1. Upon reaching the retention period, data will be securely deleted or anonymized.
2. Users may request data deletion in accordance with our Privacy Policy, subject to legal and compliance requirements.
3. Backup copies of data may be retained for a limited period for disaster recovery purposes.

User Rights and Access

1. Users have the right to request access, correction, or deletion of their personal data.
2. Data deletion requests will be processed within [X] days, subject to legal and operational requirements.
3. Users can contact [Your Contact Information] for any data-related inquiries.

Compliance and Updates

1. This policy complies with relevant regulations, including [GDPR, CCPA, or applicable laws].
2. We reserve the right to update this policy periodically. Continued use of our services after changes indicates acceptance of the revised policy.

Contact Information For any questions or concerns about this policy, please contact us at Support@BizKase.com.